when someone sneezes during the movie, six people– from around the theater, as if in THX Surround Sound–say, not “SHHH!” but “bless you.”
when you ask to see the manager about the sound that, annoyingly, kept shorting out, he thanks you, chuckles, and walks off, thinking you were trying to make a helpful suggestion, not complaining and expecting apologies and/or restitution.